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State and Local Government

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Empowering state and local government to lead with confidence

Government, Transformed
We partner with state and local government to shape the future of our public sector, where modern services, capable teams, and emerging technologies transform how communities thrive.
Our work supports:
  • Replacing legacy systems with intelligent, emerging technologies that deliver lasting impact
  • Modernising services for faster, smarter, more human-centred delivery
  • Building government leaders and teams ready for tomorrow’s challenges
  • Driving outcomes that strengthen trust and deliver impact for communities
This isn’t traditional consulting. We work shoulder-to-shoulder with you to make meaningful change happen.

Key challenges shaping Australia's public sector

Ageing infrastructure and legacy systems

Legacy platforms are slowing down innovation and creating risk, particularly in asset management, citizen engagement, and case management systems.

Community expectations outpacing delivery models

Citizens expect seamless, digital-first services but many departments and councils are still reliant on manual processes and fragmented tech stacks.

Workforce gaps in digital and AI readiness

There is growing pressure on councils and departments to build digital capability particularly around artificial intelligence, automation, and data-driven decision-making.

Tight budgets and outcome accountability

Government teams are being asked to do more with less while delivering measurable outcomes with speed and transparency.

Cross-agency and regional collaboration

Challenges like climate resilience, infrastructure planning, and public health demand coordination between councils, state departments, and industry partners.

Navigating AI with confidence and control

While AI offers great promise, many leaders are unsure where to begin, how to manage risk, and how to ensure AI is used ethically and effectively.
State and local government is where change hits the ground. We work with leaders to modernise infrastructure, uplift capability, and respond to rising community expectations.

‍Progress doesn’t come from policy alone, it’s earned through clarity, coordination, and delivery capability. These are the challenges we’re helping government teams tackle across Australia.

Trusted by state and local government leaders such as...

We work across public sector and government services, including:
Local councils | State government departments | Public health networks | Infrastructure and planning agencies | Emergency and community services | Government-funded digital programs | AI and data governance bodies

How JourneyOne brings clarity and traction to public sector challenges

We help government leaders turn pressure into progress, focusing on what matters and tackling challenges with clarity, care, and solutions that stand up to scrutiny.

From developing future-ready strategies to building business cases, to modernising systems and uplifting operating models and teams, we design what works and delivers.

Modernising legacy systems without disruption

We architect, design, and support transitions from ageing systems to scalable, cloud-ready platforms that reduce risk and realise future value.

Smarter, simpler citizen services

Our teams work alongside yours to rethink services using design-led methods and modern delivery practices to improve accessibility, efficiency, and community experience.

Making AI real in government

We help state and local agencies explore and apply AI in practical, meaningful ways from smarter service delivery to internal efficiency with the right guardrails in place.

Uplifting public sector capability

Our embedded consulting model builds in-house strength as we uplift digital skills and enhance understanding of emerging technologies such as AI, agile ways of working, and continuous improvement.

Accelerating collaboration across agencies

We bring frameworks and facilitation that help diverse teams align enabling shared data, joint initiatives, and streamlined delivery across council and state departments.

Measurable, transparent delivery

With clear roadmaps, adaptive planning, and tangible outcomes, we help public sector leaders manage complexity and deliver under pressure visibly and confidently.

Let’s build the future of government together

If you're a government leader ready to modernise systems, uplift teams, apply AI, or deliver better outcomes for your community, reach out to connect with our team – and let’s make your next transformation a meaningful one.
Let's talk

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Let's talk about what's next for you

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