Building a resilient healthcare ecosystem for the future
Sustainable and Integrated Healthcare
Transforming healthcare, from the patient bedside to system-wide reform.
Our work supports:
Delivering complex, statewide health programs
Integrating health data and enabling digital care models
Planning and commissioning new health infrastructure
Designing and delivering effective public–private partnerships
This isn’t traditional consulting. We work with you, and through you, to drive sustainable transformation that lasts.
Key challenges shaping Australia's healthcare industry
Enhancing healthcare access equity
There is a pressing need for equitable healthcare access, especially in regional areas, requiring a coordinated system-wide response to bridge the gap in service availability and quality.
Addressing a growing and ageing population
The increasing number of elderly individuals necessitates enhanced healthcare services and infrastructure, while also putting pressure on existing resources, leading to challenges such as ambulance ramping and overuse of hospital beds.
Virtual healthcare delivery
To reduce hospital admissions and improve accessibility, expanding virtual healthcare options is critical, allowing healthcare delivery in home and community environments through advanced digital platforms.
Modernising ageing infrastructure
The strain on outdated healthcare infrastructure demands urgent updates to accommodate current needs, ensuring efficient emergency triage and preventing bottlenecks in patient care delivery.
Optimising bed utilisation
Hospitals face the challenge of minimising bed occupancy through effective emergency management and facilitating swift patient transitions to suitable care environments, including home and community settings.
Empowering clinicians with technology
Supporting clinicians with cutting-edge technology and AI tools is vital to enhance diagnostic capabilities and decision-making processes, ultimately improving patient outcomes and reducing turnaround times through better data integration and coordination.
We work with leaders inside the system every day — navigating funding shifts, digital transformation, and frontline fatigue. Meaningful change comes from alignment, not quick fixes.These are the key challenges we’re helping clients address across Australia.
Trusted by healthcare leaders such as...
We work across Australia’s healthcare system, including:
Hospitals | Health departments | Aged care providers | Primary health networks | Infrastructure and digital health partners | System and workforce leaders
How JourneyOne helps healthcare systems move forward
We help healthcare leaders turn pressure into progress. We focus on what matters, solving it with clarity, care, and clinically-led solutions that last.
From modernising platforms to building capability, we design what works and sticks.
Designing patient-centric journeys
By tailoring service design to the patient experience lifecycle, we map clinical workflows to enhance patient care, addressing the growing, regional, and ageing population's needs effectively.
Establishing industry-aligned Centres of Excellence
Through integration, analytics, and automation, we optimise processes to modernise ageing infrastructure, ensuring healthcare systems are equipped to handle increased demand and improve emergency triage efficiency.
Comprehensive healthcare system strategies with care
We develop enterprise technology strategies and manage portfolios, programs, and projects to optimise bed usage and coordinate system-wide responses, enhancing healthcare access equity across regions.
Healthcare strategy and advisory services
Our independent advisory services provide clear paths forward, addressing financial constraints and helping leaders make informed decisions. Ultimately, this will support key digitally-enabled services such as virtual healthcare delivery and effective resource management.
End-to-end support for digital care delivery
By positioning dedicated teams within major healthcare programs, we ensure alignment across units, support proactive risk management, and facilitate efficient triage and monitoring to empower clinicians with technology.
Equity-driven AI: swift, safe, clinician-owned
We introduce AI education, strategy development, proof-of-concepts and governance frameworks, enabling healthcare providers to use AI safely and effectively in diagnostics and healthcare processes, reducing turnaround times and improving data coordination.
Focused delivery for targeted outcomes
Delivered in focused sprints, each Expedition drives clarity, accountability, and measurable impact. From governance and risk management to business-case development, change adoption, portfolio prioritisation, and program delivery, every journey is built for autonomy and lasting results. Whether modernising infrastructure or scaling digital services, we don’t just plan progress — we deliver it.
Let’s build the future of healthcare — together
If you're a healthcare leader ready to modernise your clinical systems or health infrastructure, apply AI, or drive real change, reach out to connect with our team — and let’s make your next healthcare journey a remarkable one.
