Workforce transformation.
Empowering people to thrive.


Equipping your people in the future of work through human-centred capability uplift

Human + Agent + Machine, and the orchestration of these, will define the workplace of the future.

But this is no longer a distant concept: it’s already unfolding.

Messy, fast-moving and deeply human, it demands new ways of thinking and acting.
At JourneyOne, we’re seeing clear signals that capability uplift is no longer optional, it’s critical.
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As a human-centred organisation, we believe the priority must be the transformation of human capability. We help clients make sense of what’s emerging, and work alongside them to design and embed the uplift their people need to navigate and shape what comes next.

Challenges we are helping solve

The Capacity development journey graph
As a human workforce, the emergence of AI and automation technologies presents a powerful opportunity to shift our collective capability toward higher-impact, higher-value work.
But to realise this potential, the right human capabilities must be consciously developed. When built in parallel with investment in AI and emerging tools, these capabilities can set us on a path toward thriving in the future workplace.
Lack of relatable stories
Organisations lack the accessible, evidence‑based stories that guide confident, human‑centred decisions. Knowledge is only forming, patterns are unclear, and lessons from success or failure are scarce.
An unclear future for employees
AI disruption has left people and organisations in a state of uncertainty. What comes next is messy, fluid and deeply personal. Yet amid the chaos, leaders must provide clarity of vision built on genuine understanding and empathy.
Capability uplift amid fatigue
New capabilities are essential. But after relentless change through previous transformations combined with high expectations, hype, and urgency, we risk eroding engagement before capability uplift has even begun. Without empathy and focus, the race to upskill could burn out the very talent needed for the future. Good decisions made early and communicated well promote consensus, reduce delivery lead times and mitigate risk.
Uncertainty about where to begin
Even with a clear vision and defined capabilities, many struggle to take the first step. Traditional learning, development and assessment systems no longer fit, leaving organisations uncertain about how and where to start.

What we deliver

Build awareness

Providing insight and learning through immersion events and coaching.

Envision a future workforce

Clarifying your future workforce strategy, shaped by your context.

Define future capability

Co-creating a future ready, human-centred capability model tailored to you.

Design and plan the change

Providing practical pathways to build capability in your most critical future workforce priorities.

How we deliver

Step 1 - Envisioning your future workforce

Our Future of Work research pod has spent the past two years immersed in research, industry insight, and experience-based learning. This work has helped us identify the human profiles and archetypes most likely to thrive in Human + Agent + Machine collaboration.
By unpacking their emerging capabilities and mindsets, we help organisations connect what’s coming with what’s needed today to create a relatable and strategic vision of their future workforce.
This first step is about embedding alongside your teams to tailor that vision to your unique context.
Architecture Graphic

Future workforce 2030

Access our downloadable e-book for a deeper look at the future workforce profiles and research underpinning our capability framework.
Click here to download
Advisory Graphic

Step 2 - Understanding what it means to be future ready

As organisations commence design of a future workforce, there are key insights and research that needs to be considered to ensure that leaders make decisions that are guided by ethical, security and sustainable guidelines and principles.
Our services, spanning awareness, education, advisory, and coaching, can be leveraged to build essential foundational understanding for executives, leaders, and teams.

Step 3 - Defining your future human-centred capabilities

Our Future Workforce Capability Framework is a strategic blueprint for navigating human–technology collaboration and the future of work, tailored to the specific capability uplift your people and teams need.
Our consultants work with clients to assess gaps, organisational readiness and strategic goals to determine the priority for capability uplift focus.
Summit Planning (Strategic Planning) Graphic

Step 4 - Shaping a clear, actionable capability roadmap

With priority capabilities identified, our role is to support clients as they begin their development journey. We offer a library of tailored pathways to build competency, designed to suit the unique context of each organisation, providing clarity and confidence in the way forward.

Where to next?

With a targeted pathway developed, organisations must not lose momentum. A strategy to deploy at scale is a key next step.
Contact us
Let's talk about what's next for you

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