Future of work

How we help you realise the value of human-technology collaboration:

Envision a future

Creating clarity on how future value will be realised, in a way that resonates across your organisation.

Build awareness

Build shared understanding across leaders and teams through insights and experience-based learning events.

Define future capability

Developing a future ready capability model tailored to your organisational context.

Design the change

Defining the roadmap and actions required to bring capability transformation to life.

Capability uplift pathways

Creating learning pathways to build competency in critical and foundational capabilities.

Journey Momentum

Designing and embedding a human-led change strategy to sustain progress and impact.

Why this matters now?

This transformation is already underway at global, national, and local levels. Like every major shift before, it builds on the tracks already laid. But this time, the workplace is being reshaped by the convergence of humans, AI agents, and machines.

While there are lessons to draw from digital transformation, the scale, pace, and frequency of change we now face are unlike anything we’ve seen before.

The rapid emergence and accessibility of new technologies brings immense potential, but also introduces new and evolving risk profiles. Designing and embedding a future-ready operating model is no longer optional. It is essential for meeting regulatory demands, maintaining control, and unlocking real business value.

How we choose to lead through this transformation will define the future of work and our roles within it. That makes this shift deeply personal, and it calls for human-centred leadership that is both strategic and adaptive.

"Unlike digital transformation, there are very few relatable stories and proven use cases that can be leveraged, we are on this journey together"

What organisations need to address

These challenges cannot be ignored, and they cannot be solved in isolation. A clear, connected plan is critical.

Bring future clarity in the midst of chaos

With few proven blueprints, shaping the future workplace demands bold creativity, disciplined analysis, and evidence-based experimentation. Organisations must ensure that humans, agents, and machines can create value safely, ethically, and sustainably.

Existing capacity is falling behind

Significant, cross-organisational capability uplift is required to compete in the future of work. Frameworks that enable critical decision-making need to be prioritised, and a clear path for sequencing change must be established.

Risk is emerging and unclear

As organisations move beyond predictable systems and into AI-enabled futures, leaders must actively build trust across people, processes, and technology. Striking a balance between experimentation and expectations of immediate value is essential.

Workforces are fatigued by change

After years of ongoing transformation, many workforces are exhausted. Rebuilding change resilience will require psychologically safe environments, empathetic design, and the ability to foster adaptability and sustain momentum over time.

Our path forward

Big decisions are already on the table, about roles, ways of working, controls, automation, collaboration, and leadership. We advocate for two parallel paths forward:

One allows for safe experimentation and learning in real-time
The other invites us to pause and reflect, drawing on lessons from past transformations while equipping people with the capabilities to make confident investment decisions

Across both pathways, four focus areas have emerged as critical:

Build trust in decisions - An initial top down approach to awareness and familiarisation is need. Owners, Boards and Executives must know enough to understand the impact of decisions.

Human capability uplift - Focus on three key human capabilities required at all levels within organisations include adaptability, creative and critical thinking in addition to technological literacy

Learning centricity - a culture of continuous learning through the execution of work is key.

Human-centred leadership - The future of work is deeply personal. Leading through this shift requires courage, empathy, and a willingness to connect, people to purpose, and strategy to lived experience.

"Organisations must balance experimentation and reflection to build trust in critical decisions. Accelerated by capability development, continuous learning, and human‑centred leadership."

Our principles for the design of a future ready workplace

Build leadership awareness

Leaders must clearly articulate how Human–Technology Collaboration enables the organisation’s purpose, while anticipating both risks and opportunities.

Envision a future

Employees, customers, and investors need clarity on goals, ways of working, and what success looks like, so they can see how they’ll thrive.

Invest in capability

Decisions about uplifting people and technology capability must be made together, not in isolation.

Build trust

Responsible use, proof of value, psychological safety, and decision transparency are all essential to earning and sustaining trust.

Meet some of our people shaping
future of work

They’re not just thinking about the future of work — they’re building it. Meet the leaders making human-technology collaboration real, practical, and impactful.

Talk to our leaders

Charandeep Chhabra

Workplace Transformation & Experience Lead

Charandeep helps organisations design future‑ready workplaces where people and technology collaborate effortlessly. With over 15 years of global leadership in workforce transformation and experience design, he steers programs that are bold in vision yet relentlessly practical—focused on enabling people to adapt, thrive, and perform.

Kye Cherian

AI Strategy & Enablement Lead

Kye helps organisations make AI work for their people, embedding practical, human‑centred solutions that unlock real outcomes. With deep experience across multiple industries in digital innovation, he builds internal capability so AI becomes a trusted enabler of better decisions, smarter operations, and stronger teams.

Cristina Londono

Human‑Centred Future of Work Lead

Cristina works at the intersection of people and technology, guiding organisations to design future ways of working that align innovation with human potential. With deep expertise in strategy and human‑centred design, she helps teams co-create practical, people‑first transformations that stick and scale.

Paul Gaudoin

People & Performance Lead

Paul brings elite performance thinking from an Olympic sporting career to help organisations build high‑capability teams. With a focus on sustainable ways of working and leadership uplift, he works alongside leaders to embed delivery practices that unlock team potential and performance durability.

Our Strategic Insights

How do we lead in a tech-enabled world?
Join us in an exploration of how we rethink strategy, delivery, and the workplace to turn human-technology collaboration into practical progress: